Where

Product Specialist - Software Support Hero

Executive Placements
Cape Town Full-day Full-time

Description:


Every hero has a mission, and yours is to protect and enhance bespoke software solutions. Youll be the first line of defense, handling help desk tickets, SQL scripting, and software deployments. Whether you're fighting off system errors, training clients to master their tools, or implementing powerful new updates, you'll be the trusted guardian of operational excellence.

Skills & Experience:
Minimum 2+ years of experience in SQL scripting, administration, and troubleshooting
Expertise in Help Desk support, ticketing systems, and ITIL frameworks
Experience with software deployment, updates, and user training
Strong problem-solving skills detect and defeat technical issues like a pro!
Ability to communicate with clients and internal teams like a true leader

Qualification:
Bachelors degree in IT, Engineering, or a related field

Additional:
Valid drivers license & reliable transport for the occasional on-site mission


Contact Kauthar Marcus on
20 Feb 2025;   from: gumtree.co.za

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