Description:
A well established client in King William's Town is looking for a Store Manager to join their team!
Role Overview
As the Store Manager, you will be responsible for overseeing the daily operations of the store, ensuring the highest levels of customer service, managing the store team, achieving sales targets, and maintaining store standards. You will play a key role in delivering a positive in-store experience and contributing to the success of the company.
Key Responsibilities
Team Leadership: Lead, motivate, and develop a team of sales associates and operational staff. Conduct regular team meetings, one-on-one coaching, and performance appraisals.
Customer Service Excellence: Ensure the store delivers exceptional customer service at all times. Address customer concerns and queries efficiently, ensuring customer satisfaction and loyalty.
Sales Target Achievement: Set, monitor, and achieve monthly, quarterly, and annual sales targets. Drive revenue growth through effective sales strategies, promotions, and product knowledge.
Stock and Inventory Management: Oversee inventory levels, ensuring stock is appropriately ordered, stored, and displayed. Conduct regular stock takes and manage stock discrepancies.
Visual Merchandising: Maintain high visual merchandising standards to enhance the customer shopping experience and optimize product sales.
Store Operations: Oversee all store operations, including opening and closing procedures, cash handling, and daily operational tasks.
Health and Safety Compliance: Ensure compliance with health and safety regulations, store policies, and procedures.