Key Accounts Manager

Description:

Our client, market leader in the foodservices industry is looking to hire a Key Accounts Manager, based in Cape Town

Duties and Responsibilities:

• 
  
• Identify and pursue new business opportunities to grow the brands
• Drive the growth and retention of existing customer accounts
• Generate leads through referrals and industry networking
• Plan, coordinate, and deliver on-site training to customers, with ongoing follow-ups and refresher sessions as needed
• Ensure customers always maintain adequate stock levels
• Provide management with detailed progress reports on a weekly basis
• Schedule and conduct regular visits to existing customers, both within South Africa and internationally
• Identify and address customer concerns, ensuring timely resolution of any service issues
• Build and maintain strong, long-term relationships with customers
• Collaborate with the marketing team to promote and enhance brand visibility
• Support Key Account Managers in identifying growth opportunities and implementing solutions
• Communicate regularly with the procurement team on strategic business initiatives
• Allocate approximately 70% of time visiting end users and 30% engaging with dealers
• Perform other duties as required

Minimum Requirements:

Education and Experience:

• 
  
• Grade 12 (or equivalent) plus a relevant degree or tertiary qualification is essential
• Minimum 5 years' experience in a similar role with minimum 3 years of strategic leadership exposure
• Experience in Brand Building is highly desirable

Knowledge and Skills:

• 
  
• Report writing and analysis of current sales to identify opportunities
• Clear, concise written and verbal communication skills

PLEASE NOTE: Suitable candidate must have their own reliable vehicle and a valid driver's license with the ability to travel regularly

Requirements:

• 
  
• Identify and pursue new business opportunities to grow the brands
• Drive the growth and retention of existing customer accounts
• Generate leads through referrals and industry networking
• Plan, coordinate, and deliver on-site training to customers, with ongoing follow-ups and refresher sessions as needed
• Ensure customers always maintain adequate stock levels
• Provide management with detailed progress reports on a weekly basis
• Schedule and conduct regular visits to existing customers, both within South Africa and internationally
• Identify and address customer concerns, ensuring timely resolution of any service issues
• Build and maintain strong, long-term relationships with customers
• Collaborate with the marketing team to promote and enhance brand visibility
• Support Key Account Managers in identifying growth opportunities and implementing solutions
• Communicate regularly with the procurement team on strategic business initiatives
• Allocate approximately 70% of time visiting end users and 30% engaging with dealers
• Perform other duties as required

• 
  
• Grade 12 (or equivalent) plus a relevant degree or tertiary qualification is essential
• Minimum 5 years' experience in a similar role with minimum 3 years of strategic leadership exposure
• Experience in Brand Building is highly desirable

• 
  
• Report writing and analysis of current sales to identify opportunities
• Clear, concise written and verbal communication skills