Description:
Responsibilities:- Troubleshoot and resolve desktop support issues related to hardware and software.
- Install and configure software, hardware, PCs, and laptops.
- Conduct regular system backups and maintenance.
- Accurately document tasks and solutions.
- Provide remote management and support.
- Manage relationships with suppliers and Internet Service Providers (ISPs).
- Offer first-line support for common queries.
- Update and maintain the company website with product information and industry news.
- Develop and oversee the reporting application used by management.
Experience:
- Experience with server software installation and maintenance.
- Knowledge of Active Directory and user/role management in a domain environment.
- Understanding of TCP/IP networking.
- Strong problem-solving and analytical skills.
- Technical expertise in IT infrastructures.
- Proficiency in troubleshooting and repairing PCs and printers.
- Excellent verbal and written communication skills.
Skills:
- IT-related degree or diploma.
- Familiarity with web development platforms and programming languages.
- Matric certificate
15 Feb 2025;
from:
gumtree.co.za