IT Support Officer

Description:

We are looking for a tech-savvy IT Support Officer to join our team in Montague Gardens! If you excel in troubleshooting hardware, software, and network issues, apply now!Job Purpose:Provide technical assistance, minimize downtime, and ensure smooth IT operations. Key Responsibilities:

• Provide first and second-line support via phone, email, or in-person.
• Troubleshoot hardware, software, and network issues.
• Install, configure, and maintain IT systems and equipment .
• Monitor IT infrastructure for performance issues and security risks .
• Maintain IT inventory records and manage hardware/software upgrades.
• Ensure security compliance and assist with IT audits.
• Collaborate with teams and vendors on IT projects.

Key Skills and Qualifications:

• Degree/Diploma in IT, Computer Science, or related field (preferred).
• Certifications (CompTIA A+, ITIL, Microsoft) are a plus.
• 1-2 years ’ experience in IT support.
• Proficiency in Windows, networking (TCP/IP, DNS, DHCP, VPNs), and cloud tech (Office 365, Google Workspace) .
• Strong problem-solving, communication, and organizational skills .
• Ability to work independently and in a team .

Requirements:

Key Responsibilities:

• Provide first and second-line support via phone, email, or in-person.
• Troubleshoot hardware, software, and network issues.
• Install, configure, and maintain IT systems and equipment .
• Monitor IT infrastructure for performance issues and security risks .
• Maintain IT inventory records and manage hardware/software upgrades.
• Ensure security compliance and assist with IT audits.
• Collaborate with teams and vendors on IT projects.

Key Skills and Qualifications:

• Degree/Diploma in IT, Computer Science, or related field (preferred).
• Certifications (CompTIA A+, ITIL, Microsoft) are a plus.
• 1-2 years ’ experience in IT support.
• Proficiency in Windows, networking (TCP/IP, DNS, DHCP, VPNs), and cloud tech (Office 365, Google Workspace) .
• Strong problem-solving, communication, and organizational skills .
• Ability to work independently and in a team .

Key Responsibilities:

• Provide first and second-line support via phone, email, or in-person.
• Troubleshoot hardware, software, and network issues.
• Install, configure, and maintain IT systems and equipment .
• Monitor IT infrastructure for performance issues and security risks .
• Maintain IT inventory records and manage hardware/software upgrades.
• Ensure security compliance and assist with IT audits.
• Collaborate with teams and vendors on IT projects.

Key Skills and Qualifications:

• Degree/Diploma in IT, Computer Science, or related field (preferred).
• Certifications (CompTIA A+, ITIL, Microsoft) are a plus.
• 1-2 years ’ experience in IT support.
• Proficiency in Windows, networking (TCP/IP, DNS, DHCP, VPNs), and cloud tech (Office 365, Google Workspace) .
• Strong problem-solving, communication, and organizational skills .
• Ability to work independently and in a team .

Key Responsibilities:

• Provide first and second-line support via phone, email, or in-person.
• Troubleshoot hardware, software, and network issues.
• Install, configure, and maintain IT systems and equipment .
• Monitor IT infrastructure for performance issues and security risks .
• Maintain IT inventory records and manage hardware/software upgrades.
• Ensure security compliance and assist with IT audits.
• Collaborate with teams and vendors on IT projects.

Key Skills and Qualifications:

• Degree/Diploma in IT, Computer Science, or related field (preferred).
• Certifications (CompTIA A+, ITIL, Microsoft) are a plus.
• 1-2 years ’ experience in IT support.
• Proficiency in Windows, networking (TCP/IP, DNS, DHCP, VPNs), and cloud tech (Office 365, Google Workspace) .
• Strong problem-solving, communication, and organizational skills .
• Ability to work independently and in a team .

Key Responsibilities:

• Provide first and second-line support via phone, email, or in-person.
• Troubleshoot hardware, software, and network issues.
• Install, configure, and maintain IT systems and equipment .
• Monitor IT infrastructure for performance issues and security risks .
• Maintain IT inventory records and manage hardware/software upgrades.
• Ensure security compliance and assist with IT audits.
• Collaborate with teams and vendors on IT projects.

Key Skills and Qualifications:

• Degree/Diploma in IT, Computer Science, or related field (preferred).
• Certifications (CompTIA A+, ITIL, Microsoft) are a plus.
• 1-2 years ’ experience in IT support.
• Proficiency in Windows, networking (TCP/IP, DNS, DHCP, VPNs), and cloud tech (Office 365, Google Workspace) .
• Strong problem-solving, communication, and organizational skills .
• Ability to work independently and in a team .

• Provide first and second-line support via phone, email, or in-person.
• Troubleshoot hardware, software, and network issues.
• Install, configure, and maintain IT systems and equipment .
• Monitor IT infrastructure for performance issues and security risks .
• Maintain IT inventory records and manage hardware/software upgrades.
• Ensure security compliance and assist with IT audits.
• Collaborate with teams and vendors on IT projects.

• Degree/Diploma in IT, Computer Science, or related field (preferred).
• Certifications (CompTIA A+, ITIL, Microsoft) are a plus.
• 1-2 years ’ experience in IT support.
• Proficiency in Windows, networking (TCP/IP, DNS, DHCP, VPNs), and cloud tech (Office 365, Google Workspace) .
• Strong problem-solving, communication, and organizational skills .
• Ability to work independently and in a team .