Where

Customer Service and Operations Administrator

Helderberg Personnel cc
Retreat Full-day Full-time

Description:

My client, a well established national company is seeking to employ a Customer Service / Administrator with at least 2 years experience in an administration position to join their team in Somerset West Requirements:
  • Grade 12
  • Computer literate (MS Office, Word, Excel and PowerPoint)
  • Experience in Quickbooks Accounting Programme will be an advantage.
  • Fully bilingual (Afrikaans and English)
  • Customer and Service-orientated
  • Can work under pressure / tight deadlines
  • Team player
  • Detail-orientated

Duties will include, but not limited to:
  • Processing of Orders
    • Execute all duties in operations relating to getting orders processed. preparing sales orders, invoicing, picking, packing, labelling and arranging courier and signing off with courier on collection.
    • Assist with queries with regards to orders from retailers or sales agents.
    • Prepare documentation/waybills for daily courier collection.
    • Manage daily schedule against courier remittance.
    • Follow-up with courier on any queries regarding deliveries of orders.
    • Processing of online orders via company’s online specific platform/s and retailer online platforms.
    • Responsible for the stock inventory on the company’s online specific platform/s and retailer online platforms.
    • Communication with staff/management for retailer online platforms
  • Warehouse Duties
    • Assist with all activities related to regular stock takes as scheduled.
    • Assist with receipting new stock inventory into the warehouse. This will extend, but not limited to checking inventory against manifest, unpacking containers/boxes and packing stock onto the shelves.
    • Ensure Warehouse tidiness.
Only candidates currently residing in the Helderberg area will be considered for this position.

Requirements:

  • Grade 12
  • Computer literate (MS Office, Word, Excel and PowerPoint)
  • Experience in Quickbooks Accounting Programme will be an advantage.
  • Fully bilingual (Afrikaans and English)
  • Customer and Service-orientated
  • Can work under pressure / tight deadlines
  • Team player
  • Detail-orientated
  • Processing of Orders
    • Execute all duties in operations relating to getting orders processed. preparing sales orders, invoicing, picking, packing, labelling and arranging courier and signing off with courier on collection.
    • Assist with queries with regards to orders from retailers or sales agents.
    • Prepare documentation/waybills for daily courier collection.
    • Manage daily schedule against courier remittance.
    • Follow-up with courier on any queries regarding deliveries of orders.
    • Processing of online orders via company’s online specific platform/s and retailer online platforms.
    • Responsible for the stock inventory on the company’s online specific platform/s and retailer online platforms.
    • Communication with staff/management for retailer online platforms
  • Warehouse Duties
    • Assist with all activities related to regular stock takes as scheduled.
    • Assist with receipting new stock inventory into the warehouse. This will extend, but not limited to checking inventory against manifest, unpacking containers/boxes and packing stock onto the shelves.
    • Ensure Warehouse tidiness.
  • Execute all duties in operations relating to getting orders processed. preparing sales orders, invoicing, picking, packing, labelling and arranging courier and signing off with courier on collection.
  • Assist with queries with regards to orders from retailers or sales agents.
  • Prepare documentation/waybills for daily courier collection.
  • Manage daily schedule against courier remittance.
  • Follow-up with courier on any queries regarding deliveries of orders.
  • Processing of online orders via company’s online specific platform/s and retailer online platforms.
  • Responsible for the stock inventory on the company’s online specific platform/s and retailer online platforms.
  • Communication with staff/management for retailer online platforms
  • Assist with all activities related to regular stock takes as scheduled.
  • Assist with receipting new stock inventory into the warehouse. This will extend, but not limited to checking inventory against manifest, unpacking containers/boxes and packing stock onto the shelves.
  • Ensure Warehouse tidiness.
12 Feb 2025;   from: careers24.com

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