Receptionist/Front of House

Description:

Job Overview:

We currently have an opportunity for a Receptionist/Front of House at Huntswood within our facilities team based in Durban.

The purpose of the role is to provide a high- quality telephone and reception service for all people contacting the Company and to carry out general office administration as required.

Job Responsibilities

• Meeting and greeting clients, visitors, staff, associates and candidates.
• Answering switchboard and routing calls to correct person/Department
• General reception duties including:
  • Photo ID passes
  • Book fingerprint access and access card activations with Redefine for new starters and clients
  • Activate access cards accordingly per campaigns and floors
  • Deactivate access cards for leavers and terminations
  • Book daily transport before 2pm and book weekend transport on Fridays and file daily for finance department
  • File and scan all delivery notes
  • Maintaining Visitor Pass Log / Visitor sign in book
  • Booking meeting rooms and boardrooms
  • Booking couriers, taxis, flowers
  • Keeping Reception area tidy
  • Managing deliveries of post, parcels, milk, fruit
  • Set up boardrooms for client visits and order breakfast and lunch
  • Manage dignity pack stock
• Manage parking in line with company Car Park Policy
• Ordering and monitoring stationery supplies
• Organising and planning catering for client/internal lunches
• Prioritising and dealing with day-to-day administrative duties
• Assisting with clerical duties as and when required
  

Job Requirements:

• Minimum of matric qualification
• Minimum 12 months work experience in a BPO
• A minimum of 6 months in an Administrative role or Receptionist experience
  
• Completed suitable tertiary qualification advantageous
• Strong proficiency in excel is essential in this role

Skills Required:

• Good interpersonal skills
• Proficient in MS Office
• Experience within an admin function, to include general office duties
• Effective written and verbal communication skills
• Excellent multi-tasking ability
  

Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should be able to demonstrate they are aligned with our 6 Fundamental Values:

• Bring Your “A” Game
• Strive For Greater
• Enable and empower all employees
• Do the right thing
• Own it
• Deliver unbelievable service

"It's not just about what we do, but the way we do it. And it's our values that help us enable and empower out employees, the do the right thing, and deliver unbelievable service."

NB: All appointments are subject to the positive outcome of pre-employment verification checks.

Requirements:

• Meeting and greeting clients, visitors, staff, associates and candidates.
• Answering switchboard and routing calls to correct person/Department
• General reception duties including:
  • Photo ID passes
  • Book fingerprint access and access card activations with Redefine for new starters and clients
  • Activate access cards accordingly per campaigns and floors
  • Deactivate access cards for leavers and terminations
  • Book daily transport before 2pm and book weekend transport on Fridays and file daily for finance department
  • File and scan all delivery notes
  • Maintaining Visitor Pass Log / Visitor sign in book
  • Booking meeting rooms and boardrooms
  • Booking couriers, taxis, flowers
  • Keeping Reception area tidy
  • Managing deliveries of post, parcels, milk, fruit
  • Set up boardrooms for client visits and order breakfast and lunch
  • Manage dignity pack stock
• Manage parking in line with company Car Park Policy
• Ordering and monitoring stationery supplies
• Organising and planning catering for client/internal lunches
• Prioritising and dealing with day-to-day administrative duties
• Assisting with clerical duties as and when required
  

• Photo ID passes
• Book fingerprint access and access card activations with Redefine for new starters and clients
• Activate access cards accordingly per campaigns and floors
• Deactivate access cards for leavers and terminations
• Book daily transport before 2pm and book weekend transport on Fridays and file daily for finance department
• File and scan all delivery notes
• Maintaining Visitor Pass Log / Visitor sign in book
• Booking meeting rooms and boardrooms
• Booking couriers, taxis, flowers
• Keeping Reception area tidy
• Managing deliveries of post, parcels, milk, fruit
• Set up boardrooms for client visits and order breakfast and lunch
• Manage dignity pack stock

• Minimum of matric qualification
• Minimum 12 months work experience in a BPO
• A minimum of 6 months in an Administrative role or Receptionist experience
  
• Completed suitable tertiary qualification advantageous
• Strong proficiency in excel is essential in this role

• Good interpersonal skills
• Proficient in MS Office
• Experience within an admin function, to include general office duties
• Effective written and verbal communication skills
• Excellent multi-tasking ability
  

• Bring Your “A” Game
• Strive For Greater
• Enable and empower all employees
• Do the right thing
• Own it
• Deliver unbelievable service