Description:
Our client a leader in Interior Design is looking for an experienced Assistant Showroom Manager to join their team. Your role would be to build constructive customer relationships, maintain showroom operations, and promote products in line with brand strategy to maximize sales and deliver excellent customer service.
Duties / Responsibilities (not limited to):
Sales & Customer Relations:
Drive sales, achieve targets, and support key clients
Provide expert product advice and exceptional customer service
Manage customer queries, feedback, and complaints efficiently
Organize product launches and events
Showroom Operations:
Maintain visual merchandising standards and manage stock
Oversee daily showroom operations, opening/closing, and facilities management
Ensure cleanliness, order, and timely maintenance
Staff Management:
Lead and develop showroom staff through coaching and performance reviews
Facilitate team meetings, ensure effective communication, and manage recruitment
Foster a positive, motivated work environment
Financial Administration:
Oversee payment collections, invoicing, and cash handling
Manage budgets, control costs, and reconcile petty cash
Requirements:
National Senior Certificate
Tertiary Qualification - (Sales/Marketing Certificate/Diploma preferred)
Minimum 3 years in retail sales; leadership experience advantageous
Skills: Sales, customer service, staff management, MS Office proficiency
Languages: Fluent in English plus one South African language
Valid Drivers Licence and working vehicle