... identify and understand customer needs, delivering a first- ... : • Answer incoming calls and promptly address customer ... Maintain detailed call logs and generate reports as needed. • Assist ... frustrated customers and escalate issues to senior agents ...
8 months ago
... identify and understand customer needs, delivering a first- ... : • Answer incoming calls and promptly address customer ... Maintain detailed call logs and generate reports as needed. • Assist ... frustrated customers and escalate issues to senior agents ...
8 months ago