... in client relationship management and Call Centre sales Must have a drivers’ license ... clients. The key stakeholders include agents, team leaders, campaign managers and ... on the Call Centre floor to gather a keen sense of the agents and ...
17 days ago
... sources, such as CRM systems, call logs, and internal databases. Ensure ... (KPIs) Provide insights to improve agent performance and customer outcomes. P rocess ... a BPO environment. Experience with analysing call centre metrics and operational data is ...
21 days ago
... sources, such as CRM systems, call logs, and internal databases. Ensure ... (KPIs) Provide insights to improve agent performance and customer outcomes. P rocess ... a BPO environment. Experience with analysing call centre metrics and operational data is ...
21 days ago
... join our Inbound Emergency Assistance Call Centre Department. Purpose: To assist ... operations of a customer service-orientated centre. Minimum Requirements: Grade 12 ... of 2 years experience in the call centre/customer care environment. Experience in ...
a month ago
... join our Inbound Emergency Assistance Call Centre Department. Purpose: To assist ... operations of a customer service-orientated centre. Minimum Requirements: Grade 12 ... of 2 years experience in the call centre/customer care environment. Experience in ...
a month ago
... (data) for the division across call centre, marketing, customer delight etc. Logistics ...
19 days ago
... operational development team, supporting the call centre and working closely with IT ... the efficiency of fast-paced call centre operations. Key Responsibilities: Use SQL ...
a month ago
... operational development team, supporting the call centre and working closely with IT ... the efficiency of fast-paced call centre operations. Key Responsibilities: Use SQL ...
a month ago
... 3 Contact center training or equivalent Call center experience 3-5 Years To provide ... Verbal and Written communication skills. Call centre experience within a legal firm doing ...
16 days ago
... 3 Contact center training or equivalent Call center experience 3-5 Years To provide ... Verbal and Written communication skills. Call centre experience within a legal firm doing ...
16 days ago
... closely with the 24/7 Response Centre to provide exceptional support for ... Agile software development, particularly within call centres and logistics. Excellent communication skills ...
a month ago
... vision, strategy, and roadmap for call centre solutions, ensuring seamless communication, smarter ...
3 days ago
... Office management Oversee Receptionist and call centre staff Travel arrangements Diary management ...
21 days ago
... an online retail campaign in a call centre. Matric Fibre/ 5G as this ...
25 days ago
... life underwriting and administration industry. Call centre experience would be beneficial. Knowledge ...
26 days ago
... life underwriting and administration industry. Call centre experience would be beneficial. Knowledge ...
26 days ago
... Leader/ Supervisor experience in a Bank Call Centre Matric and a relevant tertiary qualification ...
26 days ago
... Leader/ Supervisor experience in a Bank Call Centre Matric and a relevant tertiary qualification ...
a month ago
... ) and offline (e.g., physical stores, events, call centres), ensuring that the brand message ...
12 days ago
... for managing a team of call center agents, with direct oversight on team ...
25 days ago