... responsible for managing a team of call center agents, with direct oversight on team ...
22 days ago
... responsible for managing a team of call center agents, with direct oversight on team ...
22 days ago
... , voice network systems and call center applications. Provide daily administration ... supporting Cisco unified communication & Contact Centers. Experience Managing and a deep ... Experience with Express/Enterprise Contact Center solutions. Good understanding of ...
21 days ago
... or NFQ Level 3 Contact center training or equivalent Call center experience 3-5 Years To ... Verbal and Written communication skills. Call centre experience within a legal firm ...
13 days ago
... or NFQ Level 3 Contact center training or equivalent Call center experience 3-5 Years To ... Verbal and Written communication skills. Call centre experience within a legal firm ...
13 days ago
... , and Salesforce CRM for the call center). Business intelligence and data analysis ... for various departments including call center, marketing, and customer delight. Logistics ...
15 days ago
... , and Salesforce CRM for the call center). Business intelligence and data analysis ... for various departments including call center, marketing, and customer delight. Logistics ...
15 days ago
... , and Salesforce CRM for the call center). Business intelligence and data analysis ... for various departments including call center, marketing, and customer delight. Logistics ...
15 days ago
... understanding of client engagement services, call centers, and regulatory reporting Master of ...
22 hours ago
... . · Develop knowledge of call routing systems to ensure schedules ... match the call distribution rules. · Identify ... for future weeks balancing center needs and agent needs. · Optimize ... working in a contact center environment with at least ...
29 days ago
... : Key Responsibilities: Call Monitoring & Evaluation: Assess 80-100 calls per day for ... tracker updated daily with accurate call assessments, feedback logs, and ... recommend process enhancements that improve agent performance and customer experience. ...
2 days ago
... order to inform the distribution center about the details of orders ... items returning to the distribution center Ensure that all orders are ... import costs and liaise with agents regarding imported goods Monitor and ...
11 days ago
... Transport Layer Security (TLS) HTTPS call functionality FTP and SFTP functionality ... from both an SAP support center and business users within the ...
29 days ago
... Transport Layer Security (TLS) HTTPS call functionality FTP and SFTP functionality ... from both an SAP support center and business users within the ...
29 days ago
... sources, such as CRM systems, call logs, and internal databases. Ensure ... (KPIs) Provide insights to improve agent performance and customer outcomes. P rocess ... a BPO environment. Experience with analysing call centre metrics and operational data ...
18 days ago
... sources, such as CRM systems, call logs, and internal databases. Ensure ... (KPIs) Provide insights to improve agent performance and customer outcomes. P rocess ... a BPO environment. Experience with analysing call centre metrics and operational data ...
18 days ago
... by developing customer relationships. Ensuring call schedules are carefully structured, ... through various customer and market-centered campaigns. Managing supplier, cost, ... in the right market/distribution centers. Forecasting, managing, and reporting ...
8 days ago
... in client relationship management and Call Centre sales Must have a drivers ... clients. The key stakeholders include agents, team leaders, campaign managers and ... the Call Centre floor to gather a keen sense of the agents and ...
14 days ago
... by developing customer relationships. Ensuring call schedules are carefully structured, ... through various customer and market-centered campaigns. Managing supplier, cost, ... in the right market/distribution centers. Forecasting, managing, and reporting ...
a month ago
... by developing customer relationships. Ensuring call schedules are carefully structured, ... through various customer and market-centered campaigns. Managing supplier, cost, ... in the right market/distribution centers. Forecasting, managing, and reporting ...
a month ago
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