... within the Sales & Service Centre are identified for development ... with the Sales & Service Centre via their preferred platform ... in the Sales & Service Centre. Measured by monitoring escalated ... Ensure the Sales & Service Centre is competently staffed at a ...
13 days ago
... the life and non-life insurance legislative framework- 3 years Sound knowledge ... the Financial Intelligence Centre Act - 3 years Sound knowledge of Insurance Act - 3 years ... all applicable legislation to the Insurance business and ability to communicate ...
5 days ago
... join our Inbound Emergency Assistance Call Centre Department. Purpose: To assist ... operations of a customer service-orientated centre. Minimum Requirements: Grade 12 ... in the call centre/customer care environment. Experience in an insurance or related ...
4 days ago
... , a top-tier provider of simple insurance solutions since 1993, has built ... operational development team, supporting the call centre and working closely with IT ... the efficiency of fast-paced call centre operations. Key Responsibilities: Use SQL ...
9 days ago
... (underwriting) rules, rating, and insurance laws and regulations Make decisions ... . Call centre experience would be beneficial. Knowledge of long-term insurance industry ... Business and Operational knowledge of Insurance Industry administrative processes Good ...
6 days ago
... closely with the 24/7 Response Centre to provide exceptional support for ... Agile software development, particularly within call centres and logistics. Excellent communication skills ...
9 days ago
... Leader/ Supervisor experience in a Bank Call Centre Matric and a relevant tertiary qualification ...
13 days ago
... improvement in both efficiency and agent satisfaction. · Identify and maintain compliance ... of personnel. · Develop knowledge of call routing systems to ensure schedules ... match the call distribution rules. · Identify needed schedules ...
5 days ago
... working practical knowledge of Data Centre Environments Have ISP industry working ... various 3rd parties to ensure call resolution Liaise with project management ...
10 days ago
... and provide daily stats Conduct call audits and provide coaching Conduct ... High Risk calls/queries and escalating to the ... keeping and absenteeism etc. Monitor Agent: - Productivity, Collections, talk time and ...
9 days ago
... level of client service through call and email communications, e.g. responding on ... ? Sound knowledge of the life insurance industry (including pension funds) and ...
9 days ago
... Pro Sales Planning New business Agent contracts, Distribution channels Drives customer ... . Deal with speculative calls, aftercare and service calls Client visits new and ...
12 days ago
... cost effectiveness within the 3 Distribution Centres (Pretoria, Pinetown and Cape Town ... have valid licenses, permits and insurance coverage. Manage all documentation related ...
13 days ago
... Use both standard e-mail, cold calls and tailored outreach e-mails to ... based on type of client â?? (agent, wholesale, etc) Conduct market research ...
10 days ago
... Use both standard e-mail, cold calls and tailored outreach e-mails to ... based on type of client (agent, wholesale, etc) Conduct market research ...
13 days ago
... and export industry regulations. User-Centred Design: Conduct market and user ... contact for stakeholders, including export agents, service providers, and regulatory bodies ...
3 days ago
... and export industry regulations. User-Centred Design: Conduct market and user ... contact for stakeholders, including export agents, service providers, and regulatory bodies ...
9 days ago