... functional requirements of the contact centre Ensure campaign KPIs are met ... Must be a critical thinker Qualifications & Experience Data Analysis At least 3-5 years ...
2 years ago
... of Call Centre Agents to create and deliver amazing customer experiences. Support ... and managing a team of Call Centre Agents to achieve client SLA ... Requirements • Matric • 1-2 years contact Centre Team Leader experience Competencies • Strong ability to ...
2 years ago
... operational teams Manage the Contact Centre workforce. motivate and manage supervisory ... place to achieve agreed contact centre service, sales and quality ... proficiency Min 3-5 years contact Centre operations management experience Experience in BPO a strong ...
a year ago
... the performance of our call centre. The QA will monitor outbound ... overall Callforce customer’s experience. Experience and skills required: 2-3 years experience in a similar role ...
a year ago
... the performance of our call centre. The QA will monitor outbound ... overall Callforce customer’s experience. Experience and skills required: 2-3 years experience in a similar role ...
2 years ago
... the performance of our call centre. The QA will monitor inbound ... overall Callforce customer’s experience. Experience and skills required: 2-3 years experience in a similar role ...
2 years ago
... deployed in the BPO/Contact Centre sector in Cape Town. The ... practical HR/IR experience. Client Relationship Management experience Experience in working in BPO ... Centers. TES Account/Project Management experience (a strong preference.) Valid driver’s license ...
a year ago
... .. CallForce Direct is a specialized Call Centre recruitment company focusing on human ... South Africans within the Call Centre environment. We would like to ... number Highest grade passed Working experience Successful candidates will receive full ...
a year ago
... delivering innovative and customised contact centre solutions from South Africa to ... 2+ years customer service team leader experience • Strong sales ability & ability to ...
11 months ago
... delivering innovative and customized contact centre solutions from South Africa to ... review, debt consolidation or sales experience Must have worked on international ...
a year ago
... delivering innovative and customized contact centre solutions from South Africa to ... review, debt consolidation or sales experience Must have worked on international ...
a year ago
... provider of innovative customized contact centre solutions from South African to ... quality. You will need: 2+ years’ experience as a Team Leader on a sales ...
a year ago
... the performance of our call centre. The QA will monitor outbound ... enhance the overall Callforce customer’s experience. Responsibilities: Participates in design of ...
a year ago
... delivering innovative and customized contact centre solutions from South Africa to ... review, debt consolidation or sales experience Must have worked on international ...
a year ago
... delivering innovative and customised contact centre solutions from South Africa to ... at least 1 years’ tele-sales experience. Have strong sales ability and ...
a year ago
... delivering innovative and customised contact centre solutions from South Africa to ... you need 1-2 years debt sales experience Must have worked on international ...
a year ago
... delivering innovative and customised contact centre solutions from South Africa to ... you need 2 years debt sales experience Must have worked on international ...
a year ago
... outbound sales campaign management Experience in the Contact Centre environment Good networking ...
a year ago
... place to achieve agreed contact centre service, sales and quality targets ... performance standards Salary: Market and Experience related
a year ago
... delivering innovative and customised contact centre solutions from South Africa to ... at least 1 years’ tele-sales experience. · Have strong sales ability and ...
a year ago