... mentor and coach a team of Call Centre Agents to create and deliver amazing ... • Leading and managing a team of Call Centre Agents to achieve client SLA requirements ... Requirements • Matric • 1-2 years contact Centre Team Leader experience Competencies • Strong ...
2 years ago
... performance of our call centre. The QA will monitor outbound calls and email responses ... : Participates in design of call monitoring formats and quality standards ... facilitates call calibration sessions for call center staff. Provides feedback to call center ...
a year ago
... performance of our call centre. The QA will monitor outbound calls and email responses ... : Participates in design of call monitoring formats and quality standards ... facilitates call calibration sessions for call center staff. Provides feedback to call center ...
a year ago
... of our call centre. The QA will monitor inbound and outbound call and emails ... : Participates in design of call monitoring formats and quality standards ... facilitates call calibration sessions for call center staff. Provides feedback to call center ...
2 years ago
Description: Snr Call Centre Sales Manager Provide leadership over ... , operational teams Manage the Contact Centre workforce. motivate and manage supervisory ... language proficiency Min 3-5 years contact Centre operations management experience Experience in ...
a year ago
... client is looking for dynamic outbound agents on a night shift in Sunninghill ... Transfer warm leads to USA agents Meet and exceed hourly/daily ... of medical terms and disciplines Outbound experience required Excellent verbal communication ...
2 years ago
Description: Outbound Sales Consultant We are looking ... a Typical Day, You’ll Cold call pre-existing and new customers ... & business rules Requirements Min 1 – 2 years outbound sales experience Strong sales ability ...
a year ago
... the team of incubation agents. Also responsible for the ... the calls sent to internal staff & score the agent based ... Client Journeys) done daily (call analysis of query) Reporting Weekly ... Monthly repeat call analysis report Monthly top ten agents incurring the ...
10 months ago
... the team of incubation agents. Also responsible for the ... the calls sent to internal staff & score the agent based ... Client Journeys) done daily (call analysis of query) Reporting Weekly ... Monthly repeat call analysis report Monthly top ten agents incurring the ...
2 years ago
Description: Outbound Sales Consultant Our international client ...
2 years ago
... functional requirements of the contact centre Ensure campaign KPIs are met ...
a year ago
Description: Job Description Call force success is all ... come with every role at Call force, we’d love to ... US Market. You’ll make outbound calls to our existing customers, ... proficiency Minimum 2-3 years hardcore outbound sales experience within an international ...
10 months ago
Description: Leading a team within the Outbound and telemarketing Call Centre to meet business requirements ... statistics of teams, e.g. number of calls per team, number of successful ...
a year ago
Description: Inbound customer service call center agent needed for Airline company RESPONSIBILITIES: ... (1) to four (4) years’ experience in a Call Centre Environment Travel or relevant qualification ...
2 years ago
... looking for a Vehicle Warranty Sales Agent to join our professional team ... -term insurance NQF4 ideal 2 years call centre sales experience 1 year warranty/VAPS ...
a year ago
... that happen. You’ll make outbound calls to our existing customers, identifying ... language proficiency Minimum 2-3 years hardcore outbound sales experience within an international ...
a year ago
... that happen. You’ll make outbound calls to our existing customers, identifying ... language proficiency Minimum 2-3 years hardcore outbound sales experience within an international ...
9 months ago
... that happen. You’ll make outbound calls to our existing customers, identifying ... language proficiency Minimum 2-3 years hardcore outbound sales experience within an international ...
10 months ago
... is for you! Desciption: Cold call pre-existing and new customers ... delivering innovative and customised contact centre solutions from South Africa to ... market. Join us as an Outbound Sales Consultant and be part ...
a year ago
... client is looking for dynamic outbound agents to call trial and/or recently ... English language proficiency Minimum 1-year outbound sales experience within an international ... delivering innovative and customized contact centre solutions from South Africa to ...
10 months ago