... staff deployed in the BPO/Contact Centre sector in Cape Town. The ... Experience in working in BPO/Contact Centers. TES Account/Project Management ...
a year ago
... and coach a team of Call Centre Agents to create and deliver amazing ... and managing a team of Call Centre Agents to achieve client SLA requirements ... the campaign Requirements • Matric • 1-2 years contact Centre Team Leader experience Competencies • Strong ...
2 years ago
... provider delivering innovative and customised contact centre solutions from South Africa to ...
2 years ago
... , operational teams Manage the Contact Centre workforce. motivate and manage supervisory ... in place to achieve agreed contact centre service, sales and quality ... language proficiency Min 3-5 years contact Centre operations management experience Experience in ...
2 years ago
... : Inbound customer service call center agent needed for Airline company RESPONSIBILITIES ... four (4) years’ experience in a Call Centre Environment Travel or relevant qualification ...
2 years ago
... developing the team of incubation agents. Also responsible for the coaching ... to internal staff & score the agent based on analysis & align all ... analysis report Monthly top ten agents incurring the highest repeats (deep ...
a year ago
... service delivery Working hours : The contact center operates on a 24/7 basis ... of 6 months working experience in a contact center environment in Customer Service ...
2 years ago
... service delivery Working hours : The contact center operates on a 24/7 basis ... of 6 months working experience in a contact center environment in Customer Service ...
2 years ago
... service delivery Working hours : The contact center operates on a 24/7 basis ... of 6 months working experience in a contact center environment in Customer Service ...
2 years ago
... dialer to ensure optimal agent productivity. Identify and communicate ... any data anomalies or agent behavior issues to Senior ... on lead usage at agent level. Drive dialer metrics ... a Dialer administrator in a Contact Centre is required Familiarity with reporting ...
2 years ago
... of Call Centre Sales Agents to achieve exceptional results. Min 2 years contact Centre Team ... in Cape Town CBD Strong contact Centre operations know how Effective people ... Salary based on industry norms Contact leo@callforce.co.za
2 years ago
... of Call Centre Sales Agents to achieve exceptional results. Min 2 years contact Centre Team ... support day shift employees Strong contact Centre operations know how Effective people ...
2 years ago
... service provider of innovative customised contact centre solutions from South African to ... for monitoring and evaluating sales agents' performance in international campaigns. Develop ... , coaching, and training to sales agents to enhance their sales skills ...
a year ago
... provider delivering innovative and customised contact centre solutions from South Africa to ... for new trainees and existing agents. Responsibilities Facilitate training group as ... OPS manager to help transition agents from Training to incubation as ...
2 years ago
... is looking for dynamic outbound agents to call trial and/or ... provider delivering innovative and customized contact centre solutions from South Africa to ...
a year ago
... service provider of innovative customised contact centre solutions from South African to ... Requirements: Previous experience working in a contact centre environment. Knowledge of IT/Dialer ...
a year ago
... the main point of the contact for the employees and ... as the ultimate point of contact for all escalated Human ... in place to achieve agreed contact centre service, sales and quality ... similar role ideally within a BPO Contact Center or similar services company ...
2 years ago
... provider delivering innovative and customised contact centre solutions from South Africa to ... qualifications. Shortlisted candidates will be contacted for an interview.
a year ago
... in place to achieve agreed contact centre service, sales and quality targets ... years managing an outbound sales contact center 5 plus years having worked ...
a year ago
... provider delivering innovative and customised contact centre solutions from South Africa to ...
a year ago
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