... customer service call center agent needed for Airline company RESPONSIBILITIES: Receive calls from customers ... (1) to four (4) years’ experience in a Call Centre Environment Travel or relevant ...
2 years ago
... developing, creating and implementing call center quality processes and procedures; ... Participates in design of call monitoring formats and quality standards ... facilitates call calibration sessions for call center staff. Provides feedback to call center team ...
a year ago
... the team of incubation agents. Also responsible for the ... the calls sent to internal staff & score the agent based ... Client Journeys) done daily (call analysis of query) Reporting Weekly ... Monthly repeat call analysis report Monthly top ten agents incurring the ...
a year ago
... Georges Mall, Cape town city center, 7925, 2nd floor
a year ago
... Georges Mall, Cape town city center, 7925, 2nd floor Should you ...
a year ago
... looking for a Vehicle Warranty Sales Agent to join our professional team ... -term insurance NQF4 ideal 2 years call centre sales experience 1 year warranty ...
2 years ago
... . Duties and responsibilities: * Answering incoming calls and emails * Booking confirmations with ...
2 years ago
... per month Key Responsibilities Cold call pre-existing and new customers ...
2 years ago
... a Typical Day, You’ll Cold call pre-existing and new customers ...
2 years ago
... the minimum requirements for daily calls What you need: 1 years debt ...
a year ago
... the minimum requirements for daily calls What you need: 2 years debt ...
a year ago
... manage a team. Understanding Call center principles and practices Understands Call center benchmarks metrics. Able ... outbound projects. Advantageous Call Centre training & coaching experience Call handling & scripting Telephone ...
a year ago
... monitoring and evaluating sales agents' performance in international campaigns ... and training to sales agents to enhance their sales ... and ensure that sales agents are well-equipped to ... TL / similar role within a call center/ BPO or sales environment. Excellent ...
a year ago
... with the goal of first call resolution and end-to- ... resolve the query Ensure customer call backs to provide an ... of the query Ensure first call resolution on customer queries ... in customer services, preferably in a call center At least 1 year technical support ...
a year ago
... experience, preferably experience in sourcing call center candidates in the BPO space ...
2 years ago
... is looking for dynamic outbound agents to call trial and/or recently ... . This is a no cold calling center with more of a hot lead ... sales experience within an international center is required Typing speed of ...
a year ago
... for dynamic inbound debt sale agents to win over customers/ ... This is a no cold calling center with more of a hot lead ... Meet minimum productivity requirements for calls daily Manage customer accounts ... will be taking inbound calls and engaging with high profile ...
a year ago
... for new trainees and existing agents. Responsibilities Facilitate training group as ... variance is less than 5% Take Calls for minimum 4 hours each month ... OPS manager to help transition agents from Training to incubation as ...
2 years ago