... excellent International BPO/Call Centre Team Manager / Assistant Manager/Team Leader Basic ... process meetings / calls. In addition to call service levels, customer ... TL, Team Manager, Assistant Manager in at an International Call Centre Education Requirements ...
a year ago
... looking for a Head of Operations - Call Centre Basic Function Manage the Operational ... leadership to team of Managers, Asst. Managers and Executives Ensure compliance ... Primary Internal Interactions Below: Senior Managers and Managers Above: VP Ops Support ...
a year ago
... are looking for an IT Manager to be responsible and accountable ... strategy. Must be working in a Call Centre environment Manage relationships and SLA ...
a year ago
... are looking for an IT Manager to be responsible and accountable ...
a year ago
... Head Supervises: Quality Assistant Managers, Quality Managers, Sr. Quality Managers, AVP of Quality ...
a year ago
Description: Senior Transitions Manager Location: Cape Town – CBD Our ... Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team ... and Development: Program Leads, Transitions Managers, Training function, external vendors ...
a year ago
... position reports to the operations manager. Responsibilities: Ensuring that projects are ... provide direction to development across senior production team members Working knowledge ... work experience as a digital project manager Hands on experience with project ...
2 years ago
Description: We are looking for a Talent Acquisition Head to design and implement recruiting strategies for our SA operations. Roles and Responsibilities include – Building talent pipelines Leading all sourcing strategies Managing external partnerships ...
a year ago
... to fulfil the position of Call Centre Agent (CCA). Job Description Serviced ... projects in liaison with other centres around the world. Should you ...
2 years ago
... I m looking an Operation Manager to manage Operations in a Call centre environment Basic Function ... of Agents and Assistant Managers and Lead Assistant Managers. · Executive quarterly ... Agents and Assistant Managers and Lead Assistant Managers and consequent ...
a year ago
... on the in house knowledge managers system in a timely manner with ... , hospitality, customer service, concierge or call centre Exception...
2 years ago
... , hospitality, customer service, concierge or call centre Exceptional verbal and interpersonal skills ...
a year ago
... -skilled Contact Centre teams via the Sales & Service Team Managers, collaborating with ... of Contact Centre Management Strong relationship & stakeholder management skills at a Senior Manager and ...
2 years ago
... both in the contact centre and support environment. Key ... recruitment techniques with Hiring managers Ongoing profiling exercise Proactively ... with the various sales managers to understand the departments ... in and contribute to senior level interviews Deliver on ...
2 years ago
Description: Head of Network Operations Centre Location: Century City, Cape Town ... operators working closely with Incident Managers and SRE and assisting Head ... in a 24/7/365 Network Operations Centre Experience of monitoring tools. DataDog ...
2 years ago
... looking for an excellent WFM Manager to join the team! Basic ... patterns Performs routine audits of call center reports to ensure accuracy ... Able to analyze call center trends, including call volume, call patterns, staff productivity ...
a year ago
... working for an international contact centre Ability to work in a multi ...
2 years ago
... working for an international contact centre Ability to work in different ...
2 years ago
... are looking for an Office Manager & Personal Assistant with a minimum of ... General Manager at their office in Johannesburg. Primary Responsibilities Reporting to senior ... Answer and direct phone calls Liaise with senior managers to handle requests Book ...
2 years ago
... lead process meetings / calls. In addition to call service levels, customer satisfaction ... and voice quality on calls will be key metrics to ...
a year ago