... as the effective delivery of services and solutions. Manage information risk ...
a year ago
... description provide superior airline reservation services to customers Duties include handling ... criminal record Experience in Customer Services / Call Centre / travel and tourism sector ...
a year ago
... expected client service levels. • Demanding and time-sensitive call centre environment Requirements ... to work shifts • Previous customer service experience preferred Employment terms and ...
2 years ago
... & RESPONSIBILITIES Determines call centre operational strategies by conducting needs ... productivity, quality, and customer-service standards; contributing information and analysis ... corrective actions Prepares call centre performance reports by collecting, ...
2 years ago
... of our Inbound Sales & Service Contact Centre. Managing and coaching multi-skilled ... the delivery of the Contact Centre’s operational service strategy Lead, develop and ... or initiatives impacting Customer Service Ensure the Contact Centre has appropriate levels ...
2 years ago
... Centre experience or, Previous Team Leader / Supervisory experience in a service ... environment Previous international contact centre experience will be ... meet agent adherence and reach service levels (Basic Metrics i.e. NPS ...
3 years ago
... No telephonic sales No call centre sales Face to face sales ... responsible for providing excellent customer service and advice, as well as ...
a year ago
... No telephonic sales No call centre sales Face to face sales ... responsible for providing excellent customer service and advice, as well as ...
a year ago
... closely with QA to ensure service levels are met and any ... working for an international contact centre Ability to work in a multi ...
2 years ago
... is seeking Dutch speaking Customer Service Agents to join their division ... equivalent · Previous customer service experience · Inbound Call Centre experience advantageous · Previous ... in MS Office package · Exceptional service and support orientation · Clear ...
3 years ago
... the transformation of the Financial Services industry OUTPUTS / CORE TASKS ... Outbound Call Centre (with targets attached to the sales) Financial services experience ... & Skills Good understanding of Financial Services Industry related legislation and regulation ...
2 years ago
... passionate staff provide first class service and support via telephone ... School equivalent Previous customer service experience Inbound Call Centre experience advantageous Previous ... in MS Office package Exceptional service and support orientation Clear ...
2 years ago
... requests seamlessly and continuously improve service standards. Successfully quote and operationalize ... that offer a good/better service and better rates Continuously and ... invoices for processing Assist debtors’ clerk with invoicing / collection queries ...
a year ago