... employ an excellent International BPO/Call Centre Team Manager / Assistant Manager/ ... lead process meetings / calls. In addition to call service levels, customer ... Manager in at an International Call Centre Education Requirements Grade 12/Graduation ...
a year ago
... looking for a Head of Operations - Call Centre Basic Function Manage the Operational ... etc. Process Specific Skills · Inbound call center experience is essential. · Some ...
a year ago
... strategy. Must be working in a Call Centre environment Manage relationships and SLA ...
a year ago
Description: Basic Function: The candidate will lead the Quality Excellence Insurance vertical, interfacing with colleagues across all levels; ensure implementation of quality management framework for each client areas and have quality control and ...
a year ago
Description: We are looking for a Talent Acquisition Head to design and implement recruiting strategies for our SA operations. Roles and Responsibilities include – Building talent pipelines Leading all sourcing strategies Managing external partnerships ...
a year ago
Description: IT Operations Lead / Manager: We are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the ...
a year ago
Description: Job Title: Outbound Sales Consultant Location: Bellville ... 4 qualification • 1,5 years’ experience within a Sales Outbound Call Centre, or at least 2 years’ face ... sales processes and servicing industry • Outbound Sales experience is required • ...
2 years ago
... least 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the ... sales processes and servicing industry Outbound Sales experience is required Fluency ...
2 years ago
... to fulfil the position of Call Centre Agent (CCA). Job Description Serviced-minded ... projects in liaison with other centres around the world. Should you ...
2 years ago
... Town Position - Late Stage Collections Agent The main purpose of the ... Main Activities: Outbound SLA and work queues Servicing outbound calls effectively Achieve daily ... Stage Collections experience in the call centre environment Functional Knowledge and Skills ...
a year ago
... OF THE ROLE: The Sales Agent will be responsible for selling ... and residential Answering incoming sales calls and process Achieving personal monthly ...
2 years ago
... Not only receives calls from but also initiates calls to the clients ...
2 years ago
... company Resolves all calls logged by the Call Centre Agents and Back Office ... done within SLA Escalates calls to the relative parties ... and Server Platforms Confirms Call resolution with client before ... resolving of the call Investigates and reports on ...
2 years ago
... useful technical assistance on Call Centre Voice Setup (On-premise ... sets, IP station IDs, Agent IDs Registering/troubleshooting new/ ... the End-Users/CC agents Provide guidance to end ... the voice PBX, Call Centre solutions, ACD and Outbound Diallers Minimum 1 ...
a year ago
... Description: Position Summary A Customer Service Agent is employed to perform a defined ... in fluent German Use common call centre telephone and computer technology. ... contact centre environment. Respond to inbound customer contact. Conduct outbound customer ...
2 years ago
... Call Centre staffs. Experience preferably in Inbound & Outbound onshoring operations. DUTIES & RESPONSIBILITIES Determines call centre ... Maintains and improves call centre operations by monitoring ... corrective actions Prepares call centre performance reports by ...
2 years ago
... Availability to work shifts (International Call Centre) Operations Management and Continuous Improvement ... key performance indicators for agents and review agent performance according to ... employees Ensure that all agents meet agent adherence and reach service ...
2 years ago
... airline reservations systems & handle outbound voice calls, written correspondence & other multimedia ... Demanding and time-sensitive call centre environment Experience our multi- ... service skills essential. Experience in call centre or travel & tourism industry ...
2 years ago
... . What will you do? Perform outbound dialing on specified campaigns as ... 12 qualification 2 years inbound/outbound experience in a call centre environment 1 year medical aid ...
2 years ago
... , a call centre located in Randburg, Johannesburg, are looking to employ customer service agents ... on the territory and their call centre is open 7 days a week, ... Availability to work shifts (International Call Centre) Job Description Identify the needs ...
2 years ago