... employ an excellent International BPO/Call Centre Team Manager / Assistant Manager/ ... lead process meetings / calls. In addition to call service levels, customer ... Manager in at an International Call Centre Education Requirements Grade 12/Graduation ...
a year ago
Description: Basic Function: The candidate will lead the Quality Excellence Insurance vertical, interfacing with colleagues across all levels; ensure implementation of quality management framework for each client areas and have quality control and ...
a year ago
Description: We are looking for a Talent Acquisition Head to design and implement recruiting strategies for our SA operations. Roles and Responsibilities include – Building talent pipelines Leading all sourcing strategies Managing external partnerships ...
a year ago
Description: IT Operations Lead / Manager: We are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the ...
a year ago
... to fulfil the position of Call Centre Agent (CCA). Job Description Serviced-minded ... projects in liaison with other centres around the world. Should you ...
2 years ago
... Town Position - Late Stage Collections Agent The main purpose of the ... and work queues Servicing outbound calls effectively Achieve daily collections targets ... Stage Collections experience in the call centre environment Functional Knowledge and Skills ...
a year ago
... OF THE ROLE: The Sales Agent will be responsible for selling ... and residential Answering incoming sales calls and process Achieving personal monthly ...
2 years ago
... Not only receives calls from but also initiates calls to the clients ...
2 years ago
... Description: Position Summary A Customer Service Agent is employed to perform a defined ... in fluent German Use common call centre telephone and computer technology. ... Manage workplace relationships in a contact centre. Use multiple information systems. Manage ...
2 years ago
... DUTIES & RESPONSIBILITIES Determines call centre operational strategies by conducting needs ... implementations Maintains and improves call centre operations by monitoring ... initiating corrective actions Prepares call centre performance reports by collecting ...
2 years ago
... only No telephonic sales No call centre sales Face to face sales ... a minimum of 5 active lead referral agents • Meet all KPl's as laid ... insurance either as a Broker Agent or Tied Agent. Alternatively, must have SOLID ...
a year ago
... SME Trainer/Business Trainer (Call Centre) The primary role of ... hire trainees and tenured agents Monitors and completes daily ... management, peers and trainees/agents Deliberate to identify new ... new hires and tenured agents Implement and demonstrate efficient ...
a year ago
... Manager to manage Operations in a Call centre environment Basic Function Performance Parameters ... · Documented monthly performance review of Agents and Assistant Managers and Lead ... processes effectively. Appraisal of Agents based on evaluation of metrics ...
a year ago
... seeking German speaking Customer Service Agents to join their new UK ... Previous customer service experience Inbound Call Centre experience advantageous Previous travel or ...
2 years ago
... seeking Dutch speaking Customer Service Agents to join their division. This ... language skills - Work Proficiency Inbound Call Centre experience advantageous Previous E-Commerce experience ...
2 years ago
... with efficiency within the Contact centre Runs and analyses reports with ... and other skills requirement - Graduate Call centre experience , RTA role Preferential Basic ...
a year ago
... with efficiency within the Contact centre Runs and analyses reports with ... and other skills requirement - Graduate Call centre experience , RTA role Preferential Basic ...
2 years ago
... with efficiency within the Contact centre Runs and analyses reports with ... and other skills requirement - Graduate Call centre experience , RTA role Preferential Basic ...
2 years ago
... airline reservations systems & handle voice calls, written correspondence and other multimedia ... levels Demanding and time-sensitive call centre environment Requirements Native level fluency ...
a year ago
... airline reservations systems & handle voice calls in English & Italian including written ... levels. • Demanding and time-sensitive call centre environment Requirements • Native level fluency ...
a year ago
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