... of contact for customers seeking technical support. He/She must be customer ... , ensuring timely resolution of help desk tickets, and minimizing downtime, tracking ... IT division. · Knowledge of help desk management software tools. · Excellent written ...
8 days ago
... smooth operations. Providing general administrative support to the team. 2. Marketing and ... maintaining hardware and software. Providing technical support to staff. Managing data backups ...
27 days ago
... Receive business requirements and conduct technical impact analysis to understand ... functional requirements specification.Create supporting documentation to ensure that ... system that meets business requirements.Support production queries by resolving any ...
3 months ago
... approach to the unknown, supported by a well-exercised ... buy-in from key technical and business stakeholders. ... spectrum of security and technical expertise to contribute to ... Java scripting, Angular, etc.)Technical Knowledge:IT Concepts and ArchitectureSystems ...
5 months ago
... platform functionality. Troubleshoot and resolve technical issues, ensuring a seamless user experience ... to documentation and tutorials to support platform users. Gain exposure to ...
11 days ago
... their trade and will be supported by 3-5 years recent and relevant ... after repair • Maintaining familiarity with technical service bulletins • Suggesting training and ...
2 months ago