... of their clients and customers. They handle customer complaints, find solutions to ... track record in sales. Excellent customer service. Excellent knowledge of MS Office ... delivering client-focused solutions to customer needs. Ability to manage multiple ...
2 years ago
... Performing root cause analysis of customer issues Ensuring all tasks ... sector Excellent communication skills and customer service skills Good organisational and problem ... Foundation certificate in IT Service Management ITIL Service Desk Analyst certification ...
3 years ago