... with relevant marketing agencies. RESPONSIBILITIES Customer Relationship Management (CRM) Data ... of issues. Customer Service Lead and direct a major customer service function or department ... the brand has with customers. Customer Experience Strategy Lead the ...
a year ago
... with the company's customers. RESPONSIBILITIES Document Application ... business requirements. Customer Service Carry out standard customer service activities and ... handle simple customer enquiries. Improvement ...
a year ago
... assessments to determine impact on customer business processes and systems downtime ... technology to maintain a 24x7x365 uptime service. Fault finding, analysis and of ...
a year ago
... accounts. Insights and Reporting Collect customer data and analyses interactions and ...
a year ago
... of new applications to meet customer requirements. Application Software Roadmap Contribute ...
a year ago
... benchmarks relevant to digital products/services design. Design, develop and maintain ... the GIT Service Management system (SysAid), ensuring that ... escalating issues as appropriate. Ensure Service Level Agreements and Cont... Additional ...
a year ago
... each unique project delivering a product service result. Make decisions regarding the ... communication to business owners, internal customers and other relevant stakeholders, to ...
a year ago
... attribution. Grow the volume of customers that can be identified and ...
a year ago
... benchmarks relevant to digital products/services design. Design, develop and maintain ... the GIT Service Management system (SysAid), ensuring that ... escalating issues as appropriate. Ensure Service Level Agreements and Contracts are ...
2 years ago
... online marketing campaigns and negotiate service level agreements to ensure ... significant aspects of a product, service or marketing area under guidance ... (Essential); Experience within a financial services industry and Ecommerce (Advantageous) Managerial ...
a year ago
... governance. Lead a collaborative digital product/service design process by gathering input ... across all product/service portfolios to define a design system ... and optimising IT systems and services, while ensuring smooth integration with ...
2 years ago
... . Operational Support Provide operational support services and ensure server availability during ... aligns to and meets the service principles. Improvement / Innovation Manage focus ...
2 years ago