... marketing campaigns and negotiate service level agreements to ensure ... resources and stakeholders (Marketing Managers, Channel Managers, Wider Digital function ... Essential); Experience within a financial services industry and Ecommerce (Advantageous) Managerial ...
a year ago
... and resolution of issues. Customer Service Lead and direct a major customer ... service function or department. This includes ...
a year ago
... governance. Lead a collaborative digital product/service design process by gathering input ... across all product/service portfolios to define a design system ... and optimising IT systems and services, while ensuring smooth integration with ...
a year ago
... each unique project delivering a product service result. Make decisions regarding the ...
a year ago
... visualisation strategies. Work with Analytics Manager to define the reporting needs ...
a year ago
... Analyst ensures that GIT Service Management systems are maintained ... practice support on the Service Management system, databases ... relevant to digital products/services design. Design, develop ... and maintain the GIT Service Management system (SysAid), ensuring ...
a year ago
... benchmarks relevant to digital products/services design. Design, develop and maintain ... the GIT Service Management system (SysAid), ensuring that ... escalating issues as appropriate. Ensure Service Level Agreements and Contracts are ...
a year ago
... to requests from end users, managers, developers, and team members for ... technology to maintain a 24x7x365 uptime service. Fault finding, analysis and of ...
a year ago
... business requirements. Customer Service Carry out standard customer service activities and handle ... (Essential) Previous experience with a financial services environment (Advantageous) 2 years' experience as ...
a year ago