... updated on Autotask. Responsibilities Service Delivery: Delivers quality work ... years’ experience in IT Customer Service environment Minimum 3 years’ Infrastructure experience ... in an IT services company Intermediate DC facilities. ...
a year ago
... take proactive measures to improve service delivery and operational efficiency. ... such as infrastructure, and core services, to ensure seamless coordination and ... aligning the company’s cloud support services accordingly. Attend ... Additional Info: 7 ...
a year ago
... , including pre-sales and professional services, to escalate and resolve complex ... issues, driving continuous improvement in service quality and customer satisfaction. The ...
a year ago
... , driving continuous improvement in service quality and customer satisfaction. ... to Microsoft cloud services, including SaaS applications, platform services, and infrastructure ... minimize disruptions and maintain service continuity throughout the change ...
a year ago
... includes Managed Support Services, Procurement, Projects and Hosting services. A key outcome ... internal teams to support effective service delivery. Manage client expectations and ... of profitability of projects and services Coaching and Mentoring Peer coaching ...
a year ago
... infrastructure role, preferably in a managed services or enterprise IT environment with ...
a year ago
... : Evaluate emerging technologies, products, and services to identify opportunities for enhancing ...
a year ago
... AWS, Stateless architecture design, Micro Services and the understanding of the ...
2 years ago
... own suite of operational services to meet business and ... troubleshooting issues with core services and systems and finding ... minimize downtime and ensure that services remain available to users. ... improved delivery of core services by keeping up to date ...
a year ago