... and updated on Autotask. Responsibilities Service Delivery: Delivers quality work with ... years’ experience in IT Customer Service environment Minimum 3 years’ Infrastructure ... experience in an IT services company Intermediate DC facilities. ...
a year ago
... own suite of operational services to meet business and ... troubleshooting issues with core services and systems and finding ... downtime and ensure that services remain available to users. ... users. Driving improved delivery of core services by keeping up to ...
a year ago
... including pre-sales and professional services, to escalate and resolve complex ... issues, driving continuous improvement in service quality and customer satisfaction. ... maintain devices using Microsoft Endpoint Manager (Intune), ensuring proper configuration, ...
a year ago