... the next level of support personnel. Follow up with ... the team. Provides technical support and mentorship to the ... First Responder Team. Supports fellow team members to ... 3 years’ experience in IT Customer Service environment Minimum 3 years’ Infrastructure ...
a year ago
... cloud platforms, the Cloud Support Engineer guides customers in troubleshooting problems, offering ... continuous improvement in service quality and customer satisfaction. The Cloud Support Engineer also ...
a year ago
... Responsibilities Providing senior technical support and troubleshooting to end-users ... a technical support or infrastructure role, preferably in a managed services or enterprise ... IT environment with a focus on server and network support ...
a year ago
... includes troubleshooting issues with core services and systems and finding solutions ... minimize downtime and ensure that services remain available to users. Implementing ... involves providing guidance and support to junior support team members, helping them ...
a year ago
... Engineer is to deliver exceptional customer support by addressing and resolving ... including pre-sales and professional services, to escalate and resolve complex ... driving continuous improvement in service quality and customer satisfaction. The Modern Workplace ...
a year ago
... software industry. Do everything with a customer-first approach Requirements 3 Years IT ... AWS, Stateless architecture design, Micro Services and the understanding of the ... additional experience in technical solutions support with exposure to both waterfall ...
a year ago