... . Responsibilities Providing senior technical support and troubleshooting to end-users ... and maintaining accurate records of support tickets, including issue descriptions, ... Ensure flexibility and availability to support system upgrades, maintenance activities, ...
a year ago
... is to deliver exceptional customer support by addressing and resolving technical ... these cloud platforms, the Cloud Support Engineer guides customers in troubleshooting ... and customer satisfaction. The Cloud Support Engineer also contributes to documentation ...
a year ago
... ecosystem. This ecosystem includes Managed Support Services, Procurement, Projects and Hosting ... partnerships with internal teams to support effective service delivery. Manage client ... billing Project Statement of Work support Compliance management of the ...
a year ago
... ensure compliant client contracting. To support and contribute towards the deliverables ... agreements negotiations. Business Risk: Support the Business Risk team with ... any project related initiatives. Administration: Support with maintenance of the company ...
a year ago
... is to deliver exceptional customer support by addressing and resolving technical ...
a year ago
... additional experience in technical solutions support with exposure to both waterfall ...
a year ago