... , software, and networking. Walk customers through installing applications and computer ... Report customer feedback and potential product requests. Help create technical documentation ... within the team. Provides technical support and mentorship to the First ...
a year ago
... seeking to employ a Platform Support Engineer to join their team ... involves providing guidance and support to junior support team members, helping ... . Planning and organising. Desired Technical Competencies Technical knowledge. Problem Solving (Troubleshooting ...
a year ago
... deliver exceptional customer support by addressing and resolving technical issues primarily ... the Modern Workplace Engineer guides customers in troubleshooting problems, offering ... prompt and effective technical assistance to customers utilizing Microsoft M365 ...
a year ago