... Excel, Word and • Customer and quality focused Sound and ... QA • Agent resources • Agent performance management • • Kiosk maintenance • Customer Queries • Agent Performance evaluation ... • HR and disciplinary actions • Customer contact and query resolution Ms ...
8 days ago
... responsible for providing excellent customer service and advice, ... as developing relationships with customers. Responsibilities and work outputs ... of 5 active lead referral agents • Meet all KPl's as ... either as a Broker Agent or Tied Agent. Alternatively, must ...
a year ago
... (3 Team Leaders and circa 60 Agents). You will report directly into ... communication skills · Strong interpersonal skills · Customer and quality focused · Good conceptual ...
8 days ago
... intercompany and agents on resolving disputes and settling paymentsWorking with customers from ... environmentServing as a liaison between overseas customers/creditors and internal staff to ...
3 months ago