... a spirit of partnership. The Client Services Manager should take a proactive role in ... and provide a high level of service. Reporting client metrics (weekly/monthly ... requirements for customized products and services Maintaining awareness of competitive activity ...
3 years ago
... employers and external service providers. The Contributions Manager reports to the Head ... with professionally and within the service level agreement. Coordinate and ... legislation, administration procedures and the service level agreements applicable to each ...
3 years ago
... , employers and external service providers. The Claims Manager reports to the Snr ... with professionally and within the service level agreement. Coordinate and monitor ... , legislation, administration procedures and the service level agreements applicable to each ...
3 years ago
... punctual, meetings with internal & external service providers to remain current Costs ...
6 months ago
... and understanding of the client service objectives, risk areas, the clients ... before assigning to the Snr Manager Fund Accounting for review. Review ...
a year ago
... role: The Senior Fund Accounting Manager's role is to supervise the ... . Ensure adherence to customer and service provider SLA’s. People Train the ...
a year ago
... role: The role of a Snr. Manager Applications is to optimize, identify ... relationships with all clients and service providers. Be able to explain ...
a year ago
... and understanding of the client service objectives, risk areas, the clients ... before assigning to the Snr Manager Fund Accounting for review Review ...
a year ago
... of the office and coordinate service providers. Engage in a professional manner ... And or liaise with necessary service providers. Undertake duties as assigned ... 24 hours and provide line manager with feedback within 24 hours ...
a year ago
... Participating Employers, Client Services Support team and external service providers. Areas of ... initiatives and ensuring the highest service levels to clients. Ensuring ... company’s standards, policies and relevant service level agreements. Work closely with ...
a year ago
... a large team of key account managers for a portfolio of funds. Lead ... the Admin teams / key account managers or key stakeholders externally within ... , analytics and reporting. SECRETARIAL SERVICES: Provide secretarial services on selected governance structures ...
2 years ago
... and systems to address changing service requirements that enhance the SEB ...
2 years ago
... is results-driven, passionate about service delivery and thrives under pressure ... Provide assistance to Employers or service providers where necessary INNOVATIVE & TEAM ...
2 years ago
... , administration procedures / processes and the service level agreements applicable to the ... and obtain approval from reporting manager for solutions to implement preventative ... any irregularities to the reporting manager. Responsible for quality assessing ( ...
6 months ago
... information received within the set service level agreements. The Call Centre ... service providers. The Call Centre Agent reports to the Call Centre Manager ... Fund, legislation, administration procedures and service level agreements. Maintain and improve ...
6 months ago
... legislation, administration procedures and the service level agreement. Process refunds according ... to administration processes within the service level agreements. Meet production ... other responsibilities allocated by the manager. Cheque releasing, Year ends & ...
6 months ago
... changes. Ensure adherence to the Service Level Agreement (SLA) of the ... condition. Investments Liaising with fund managers, brokers, and custodians to communicate ... / disinvestment with the respective Investment Managers. Ensure accurate loading of daily ...
a year ago
... , administration procedures and the service level agreement. Process refunds according ... to administration processes within the service level agreements. Meet production ... other responsibilities allocated by the manager. Cheque releas... Additional Info: ...
a year ago
... Fund and the Fund’s service providers, the functions include ... all queries and actively monitor service delivery on the Fund, ... claims that are outside the service level agreement. Assist with ... Ensure reporting daily to the manager for consideration and review. ...
2 years ago
... Claims team, employers and external service providers. Areas of Responsibilities: ... , administration procedures and the service level agreement. Process refunds according ... other responsibilities allocated by the manager. Cheque releasing, Year ends ...
2 years ago
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