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Call center manager full-time jobs from the company Energy at work projects in Johannesburg (4 jobs)

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BPO Divisional Manager

  • Energy at Work Projects
  • Johannesburg
... is available for a BPO Divisional Manager. Duties & Responsibilities: BPO Opps ... mentor, and manage a team of managers and supervisors to ensure effective ... performance metrics, including call volume, response time, first call resolution, customer satisfaction ...
a year ago

Credit Life Services Consultant

  • Energy at Work Projects
  • Johannesburg
... Client Services Consultants for their call center. Minimum Requirements: Matric qualification Clear ... Insurance 2 years of experience in a call center NQF Level 5 Wealth Management Certificate ...
a year ago

Commercial Claims Team Leader (X1)

  • Energy at Work Projects
  • Johannesburg
... opportunity exists for a Commercial Team Manager to join the Claims Department ... email management) • Monitoring immediate first call resolution within the claims department ... to processes. • Monitoring of call pause procedures and availability within ...
a year ago

FAIS SUPERVISORS (1 LONG-TERM, 1 SHORT-TERM)

  • Energy at Work Projects
  • Johannesburg
... and document all supervision. Audit calls, Review QA Scores and track ... and monthly reports to your manager. Suitable Candidate Specifications: Strong verbal ...
a year ago
Credit Life Services Consultant BPO Divisional Manager

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