... support increased scope of services and/or entities, including ... the development of robust Service Level Agreements (SLAs) with ... with any third-party service providers. Key Performance Areas ... whilst delivering first class service levels to their business ...
2 years ago
... for effective and efficient service delivery to all stakeholders. ... enquiry management. Excellent customer service and effective communication. Minimum ... Professional personal presentation Customer service orientation Information management Organising ...
a year ago
... and development of the credit controllers. Key Responsibilities: Managing and developing ...
a year ago
... 5 years audit experience in financial services and public sector is beneficial ...
a year ago
... , On-premises, Hybrid or as a Service Proven ability to work with ...
a year ago
... . Continuously expanding knowledge of products, services, and features within our portfolio ...
a year ago
... organisation Coordinate on-going customer service monitoring surveys: data collection, data ...
2 years ago
... , On-premises, Hybrid or as a Service Proven ability to work with ...
2 years ago
... minimise claims fraud losses Ensure Service Level Agreement and turnaround times ... of external service providers and internal investigators are ...
a year ago
... unparalleled Big Data support and service to the business. Responsible for ... compliance obligations with the Financial Services Board, Promotion of Access to ...
a year ago
... , etc.). Coordinate teams of Client Service Advisors (where applicable) to ensure ... client service standards are met Acts as ...
2 years ago
... a professional and timely manner. Customer Service and Relationship Management Lead analysis ... initiatives and service improvement reviews across all clients ...
2 years ago
... processing requirements and operating and service level agreements and in accordance ... MS Office 365 Administration, ITIL Service Management, Network Administration, COMPATIA A+, MS ... Sound understanding of the relevant Service Management practices, defined in ...
a year ago
... from existing customers about customer service and customer complaints. Develop retention ... 7: Bachelor's degree in Sales, Customer Service, or related field / National Diploma ... sales, customer retention or customer service, ideally with up-selling and ...
2 years ago