... for effective and efficient service delivery to all stakeholders. ... enquiry management. Excellent customer service and effective communication. Minimum ... Professional personal presentation Customer service orientation Information management Organising ...
2 years ago
... processing requirements and operating and service level agreements and in accordance ... MS Office 365 Administration, ITIL Service Management, Network Administration, COMPATIA A+, MS ... Sound understanding of the relevant Service Management practices, defined in ...
2 years ago
... , etc.). Coordinate teams of Client Service Advisors (where applicable) to ensure ... client service standards are met Acts as ...
2 years ago
... support increased scope of services and/or entities, including ... the development of robust Service Level Agreements (SLAs) with ... with any third-party service providers. Key Performance Areas ... whilst delivering first class service levels to their business ...
2 years ago