... sales strategies and ensuring happy clients. Stay up to date ... enquiry management. Excellent customer service and effective communication. Minimum ... skills Professional personal presentation Customer service orientation Information management Organising ...
2 years ago
... teams of Client Service Advisors (where applicable) to ensure client service standards are ... knowledge and performance of client’s business environments and requirements ... Responsible for maintaining and improving client satisfaction, retention, revenue and ...
2 years ago
... processing requirements and operating and service level agreements and in accordance ... MS Office 365 Administration, ITIL Service Management, Network Administration, COMPATIA A+, MS ... Sound understanding of the relevant Service Management practices, defined in ...
2 years ago
... support increased scope of services and/or entities, including ... the development of robust Service Level Agreements (SLAs) with ... with any third-party service providers. Key Performance Areas ... whilst delivering first class service levels to their business ...
2 years ago