... for effective and efficient service delivery to all stakeholders. ... enquiry management. Excellent customer service and effective communication. Minimum ... Professional personal presentation Customer service orientation Information management Organising ...
a year ago
... , etc.). Coordinate teams of Client Service Advisors (where applicable) to ensure client ... service standards are met Acts as a ... of their needs Be a trusted advisor to all clients through consultative ...
2 years ago
... processing requirements and operating and service level agreements and in accordance ... MS Office 365 Administration, ITIL Service Management, Network Administration, COMPATIA A+, MS ... Sound understanding of the relevant Service Management practices, defined in ...
a year ago
... from existing customers about customer service and customer complaints. Develop retention ... 7: Bachelor's degree in Sales, Customer Service, or related field / National Diploma ... sales, customer retention or customer service, ideally with up-selling and ...
2 years ago
... support increased scope of services and/or entities, including ... the development of robust Service Level Agreements (SLAs) with ... with any third-party service providers. Key Performance Areas ... whilst delivering first class service levels to their business ...
2 years ago
... minimise claims fraud losses Ensure Service Level Agreement and turnaround times ... of external service providers and internal investigators are ...
a year ago
... a professional and timely manner. Customer Service and Relationship Management Lead analysis ... initiatives and service improvement reviews across all clients ...
2 years ago
... unparalleled Big Data support and service to the business. Responsible for ... compliance obligations with the Financial Services Board, Promotion of Access to ...
a year ago
... , On-premises, Hybrid or as a Service Proven ability to work with ...
2 years ago
... 5 years audit experience in financial services and public sector is beneficial ...
a year ago