... (internal and external) customers Record and calculate commission ... department enquiry management. Excellent customer service and effective communication. Minimum ... skills Professional personal presentation Customer service orientation Information management ...
a year ago
... and maintaining relationships with customers, regulators, market participants ... facilities Coordinating customer product training Ensuring overall customer satisfaction throughout ... expanding knowledge of products, services, and features within our ...
a year ago
... before setting the new customer profile Handling customer queries, making sure they ... to investigate and resolve Ensure customer accounts are reconciled, including ... monthly catch meetings with customers and internal customers Account escalations and legal ...
a year ago
... the customer lifecycle to retain customers and maximise customer lifetime ... Coordinate teams of Client Service Advisors (where applicable) to ... ensure client service standards are met Acts ... flows across all customer lifecycle stages Create effective ...
2 years ago
... first choice for our strategic customers Product and solution costing Preparing ... Intelligence solutions A background in consultative customer engagement with an Analytics Software ... , On-premises, Hybrid or as a Service Proven ability to work with ...
a year ago
... first choice for our strategic customers Product and solution costing Preparing ... Intelligence solutions A background in consultative customer engagement with an Analytics Software ... , On-premises, Hybrid or as a Service Proven ability to work with ...
2 years ago
... case updates/reviews to senior managers and key stakeholders, especially in ... minimise claims fraud losses Ensure Service Level Agreement and turnaround times ... of external service providers and internal investigators are ...
a year ago
... information from existing customers about customer service and customer complaints. Develop retention ... Bachelor's degree in Sales, Customer Service, or related field / National ... Experience in sales, customer retention or customer service, ideally with up- ...
2 years ago
... professional and timely manner. Customer Service and Relationship Management Lead analysis ... Appropriate experience in a customer facing environment Experienced in ... holding conversations with customers, customer evangelism, and customer-focused product ...
2 years ago
... business growth and objectives. Analyse customer product consumption in all our ... the organisation Coordinate on-going customer service monitoring surveys: data collection, data ...
2 years ago
... 5 years audit experience in financial services and public sector is beneficial ... relationships with peers / subordinates / managers Identifying business risks Effective report ... ability to deal with difficult customers Ability to hold difficult conversations ...
a year ago
... to support increased scope of services and/or entities, including the ... Service Level Agreements (SLAs) with internal customers and with any third-party service ... managers) helping to ensure a strong control environment whilst delivering first class service ...
2 years ago