... and implementing call center quality processes and procedures; as ... call monitoring formats and quality standards. Performs call ... management team. Uses quality monitoring data management system ... analyzes internal and external quality reports for management ...
a year ago
... and actionable insights. Compliance and Quality Assurance: Ensure that all campaign ... requirements. Implement and maintain rigorous quality assurance processes to uphold service ... quality. Qualifications and Requirements: 5+ years of ...
a year ago
... appropriate recommendations for changes. Oversee quality control and other compliance applicable ... closely with QA to ensure quality is never comprised, and non ...
a year ago
... campaign ads. Screening and sourcing quality candidates. Apply critical mindset to ... administrative related duties Ensure high quality standards are adhered to Requirements ...
a year ago
... appropriate recommendations for changes. Oversee quality control and other compliance applicable ... closely with QA to ensure quality is never comprised, and non ...
a year ago
... Claims Processing Coaching and Development Quality Assurance Customer Servicer Performance Metrics ...
a year ago