... (Grade 12) 3+ years contact Centre Sales Management experience. 2+ year ... manage a team. Understanding Call center principles and practices Understands ... outbound projects. Advantageous Call Centre training & coaching experience Call handling & scripting ...
a year ago
... of the performance of our call centre. The QA will monitor outbound ... . Responsibilities: Participates in design of call monitoring formats and quality standards ... facilitates call calibration sessions for call center staff. Provides feedback to call center ...
a year ago
... Lead and manage a team of Call Centre Sales Agents to achieve exceptional ... results. Min 2 years contact Centre Team Leader experience BPO experience ... day shift employees Strong contact Centre operations know how Effective people ...
3 years ago
... Description: Inbound customer service call center agent needed for Airline ... company RESPONSIBILITIES: Receive calls from customers / passengers Deal ... (1) to four (4) years’ experience in a Call Centre Environment Travel or relevant qualification ...
3 years ago
... sales targets in an outbound call centre environment. During a Typical Day, You ...
2 years ago
... service skills essential. Experience in call centre or travel & tourism industry preferred ...
3 years ago
... delivering innovative and customised contact centre solutions from South Africa to ... for their future. Transform cold calls and customer inquiries into warm ...
a year ago