... the performance of our call centre. The QA will monitor ... , creating and implementing call center quality processes and ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ...
a year ago
Description: Inbound customer service call center agent needed for Airline company RESPONSIBILITIES: ... (1) to four (4) years’ experience in a Call Centre Environment Travel or relevant qualification ...
2 years ago
... looking for a Vehicle Warranty Sales Agent to join our professional team ... -term insurance NQF4 ideal 2 years call centre sales experience 1 year warranty/VAPS ...
2 years ago
... a Typical Day, You’ll Cold call pre-existing and new customers ...
2 years ago
... (Grade 12) 3+ years contact Centre Sales Management experience. 2+ year ... manage a team. Understanding Call center principles and practices Understands ... outbound projects. Advantageous Call Centre training & coaching experience Call handling & scripting ...
a year ago
... service skills essential. Experience in call centre or travel & tourism industry preferred ...
2 years ago
... delivering innovative and customised contact centre solutions from South Africa to ... for their future. Transform cold calls and customer inquiries into warm ...
a year ago
... for new trainees and existing agents. Responsibilities Facilitate training group as ... variance is less than 5% Take Calls for minimum 4 hours each month ... OPS manager to help transition agents from Training to incubation as ...
2 years ago