... performance in the operation. Continually review internal systems, procedures, and ... the team leaders in agent performance reviews with the agents. Ensure Team Leaders ... performance reviews are conducted regularly, ...
a year ago
... performance on the floor. Continually review internal systems, procedures, and processes ... is attended to swiftly. Ensure agent KPI's are completed, and the ...
a year ago
... for new trainees and existing agents. Responsibilities Facilitate training group as ... OPS manager to help transition agents from Training to incubation as ... with regular one-on-ones Review Training content and suggest new ...
a year ago
... for new trainees and existing agents. Responsibilities Facilitate training group as ... OPS manager to help transition agents from Training to incubation as ... with regular one-on-ones Review Training content and suggest new ...
2 years ago
... a team of team leaders, sales agents, trainers, and support staff to ... success. Ensure team leaders performance reviews are conducted regularly, and constructive ...
a year ago