Description: Snr Call Centre Sales Manager Provide leadership over multiple ... operational teams Manage the Contact Centre workforce. motivate and manage supervisory ... proficiency Min 3-5 years contact Centre operations management experience Experience in ...
a year ago
... the performance of our call centre. The QA will monitor ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ... center team leaders and managers. Prepares and ...
a year ago
... the performance of our call centre. The QA will monitor ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ... center team leaders and managers. Prepares and ...
2 years ago
... (Grade 12) 3+ years contact Centre Sales Management experience. 2+ year ... manage a team. Understanding Call center principles and practices Understands ... outbound projects. Advantageous Call Centre training & coaching experience Call handling & scripting ...
a year ago
... the performance of our call centre. The QA will monitor ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call ... center team leaders and managers. Prepares and ...
a year ago
... -term insurance NQF4 ideal 2 years call centre sales experience 1 year warranty/VAPS ...
2 years ago
... sales targets in an outbound call centre environment. During a Typical Day, You ...
2 years ago
... and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that ... and ensure customer satisfaction, Transaction/Call Monitoring, quality and ensuring that ... in a leadership role, in contact centre sales Must be technologically savvy ...
a year ago
... and maintain all outbound activity call sloping strategies. Design, monitor and ... as a Dialer administrator in a Contact Centre is required Familiarity with reporting ...
2 years ago
... delivering innovative and customised contact centre solutions from South Africa to ... variance is less than 5% Take Calls for minimum 4 hours each month ... relevant campaigns Coordinate with OPS manager to help transition agents from ...
a year ago
... delivering innovative and customised contact centre solutions from South Africa to ... for their future. Transform cold calls and customer inquiries into warm ...
10 months ago
... variance is less than 5% Take Calls for minimum 4 hours each month ... relevant campaigns Coordinate with OPS manager to help transition agents from ...
a year ago