... customer service call center agent needed for Airline company RESPONSIBILITIES: Receive calls from customers ... (1) to four (4) years’ experience in a Call Centre Environment Travel or relevant ...
2 years ago
... developing, creating and implementing call center quality processes and procedures; ... Participates in design of call monitoring formats and quality standards ... facilitates call calibration sessions for call center staff. Provides feedback to call center team ...
a year ago
... looking for a Vehicle Warranty Sales Agent to join our professional team ... -term insurance NQF4 ideal 2 years call centre sales experience 1 year warranty ...
2 years ago
... a Typical Day, You’ll Cold call pre-existing and new customers ...
2 years ago
... manage a team. Understanding Call center principles and practices Understands Call center benchmarks metrics. Able ... outbound projects. Advantageous Call Centre training & coaching experience Call handling & scripting Telephone ...
a year ago
... for new trainees and existing agents. Responsibilities Facilitate training group as ... variance is less than 5% Take Calls for minimum 4 hours each month ... OPS manager to help transition agents from Training to incubation as ...
2 years ago