... 18 months’ work experience in Service Desk/ Tech support process providing remote ... of working within a busy ICT Service Desk environment, showing experience of systems ... line support service via the Service Desk, receiving incidents and service requests from ...
2 years ago
... for a dynamic, enthusiastic, service driven team player to ... clear communication with colleagues, agents, operators, guests and suppliers ... selling of products and services ensuring the best ... understanding of delivering excellent service to agents / guests An in ...
a year ago
... skills-sets, IP station IDs, Agent IDs Registering/troubleshooting new/existing ... for the End-Users/CC agents Provide guidance to end users ... Proven experience as a Voice help desk technician or other customer support ...
a year ago
... Leader / Supervisory experience in a service environment Previous international contact centre ... services levels are met Set key performance indicators for agents and review agent ... Ensure that all agents meet agent adherence and reach service levels (Basic ...
2 years ago
... for a creative, independent, dynamic, enthusiastic, service driven team player to join ... selling of our products and services ensuring the best possible ... advantage SKILLS & ECPERIENCE REQUIRED: Time & desk management · Computer aptitude · Understanding of ...
a year ago
... Consistent and clear communication with agents, sales teams, preferred supplier ... servicing agents and guests Proactive selling of our products and services ensuring ... KNOWLEDGE REQUIRED A passion for delivering service excellence An in-depth knowledge ...
a year ago
... Consistent and clear communication with agents, sales teams, preferred supplier ... servicing agents and guests Proactive selling of our products and services ensuring ... KNOWLEDGE REQUIRED A passion for delivering service excellence An in-depth knowledge ...
a year ago
... excellence, delivering industry leading customer service and exceptional colleague engagement. ... service strategy Lead, develop and motivate Team Managers to encourage agents ... to deliver a best in class service across all ...
2 years ago