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X2 service desk agent i jobs from the company Abc worldwide in Johannesburg (2 jobs)

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... Leader / Supervisory experience in a service environment Previous international contact centre ... services levels are met Set key performance indicators for agents and review agent ... Ensure that all agents meet agent adherence and reach service levels (Basic ...
3 years ago
  • ABC Worldwide
  • Johannesburg
... excellence, delivering industry leading customer service and exceptional colleague engagement. ... service strategy Lead, develop and motivate Team Managers to encourage agents ... to deliver a best in class service across all ...
3 years ago