... Job description Provide 1st level technical support Service restoration Fulfillment of ... / Desktops / LAN Issues / Application support/ Small Forms etc. Intermediate knowledge ... , showing experience of systems, support, diagnostic and resolution. Intermediate ...
a year ago
... Job description Provide 1st level technical support Service restoration Fulfilment of ... / Desktops / LAN Issues / Application support/ Small Forms etc. Intermediate knowledge ... , showing experience of systems, support, diagnostic and resolution. Intermediate ...
a year ago
... assistance, advice, problem solving and technical information to internal and external ... Provide iManage and Co-Flo technical support to internal and external clients ... and email support to customers. Provide technical product knowledge and support on the ...
2 years ago
... : Telephonic & remote 2nd line technical support to internal 1st line as ... well as customers IT technical solution design, deployment, maintenance, ... team & mentoring skills Self-motivator Technical Skills Required: Deployment, maintenance, administration ...
2 years ago
... will provide first line technical support to users. The successful ... from straightforward to more complicated technical issues. There is also ... calls to the resolution support team ? Take ownership ... customer service for all support queries and adhere to ...
2 years ago
... and subscriptions · Provide user support on assigned contractors · Conduct ... billing system as required Managerial Support · Management reporting on productivity ... support center experience · Performance reporting · Salesforce or another CRM tool Technical ...
2 years ago
Description: Technical Architect – Solutions Architecture ... looking to hire a Technical Architect to join their team ... services. Key Competencies Deep technical skills and experience in ... to the business case supporting the technology implementation Knowledge ...
2 years ago
... handed over to the relevant technical people within a 24 hour period ...
2 years ago
... by visiting clients to provide technical support Implement and adhere to the ...
2 years ago
... to provide fast and useful technical assistance on Call Centre ... sets, IP station IDs, Agent IDs Registering/troubleshooting new/existing ... the End-Users/CC agents Provide guidance to end ... technician or other customer support role Graduate with specialization ...
a year ago
... key performance indicators for agents and review agent performance according to KPI ... the employees Ensure that all agents meet agent adherence and reach service ... exceed targets Offer guidance and support to all team members to ...
2 years ago
... to improve Provide Direct Customer Support, answer live chats or/and ... manner Discover training needs and support in training to provide the ... different support groups – Recruitment, Training, Quality, HR, Workforce – to improve agent profiling ...
2 years ago
... composition of detailed technical specifications, unit testing, and support documentation. Accountable for ... application development technical processes, from design ...
a year ago
... outputs • Develop software based on technical design (Internal Process). • Keep ... design of scalable solutions that supports the system architecture. • Translate ... into production/live environment. • Support continuous improvement by investigating alternatives ...
a year ago
... the team to support technical training to the workshops Support the development ... concepts & service department and relevant supporting departments Organize, lead, & participate ... knowledge and experience advantageous Technical understanding of the automotive ...
2 years ago
... user acceptance testing to support development of innovative solutions ... used by developers in crafting technical solutions. · Contribute to ... the functionality of all technical solutions in line with ... consistent service delivery and support to all internal and ...
2 years ago
... and risk appetite Manage and support the delivery of the Contact ... motivate Team Managers to encourage agents to deliver a best in class ...
2 years ago
... the Call Centre Operations that support the internal and external ... technologies; defining user requirements; establishing technical specifications, and production, productivity, ... upgrades Maintains professional and technical knowledge by tracking emerging ...
2 years ago
... stakeholders. · Analyzing the design of technical systems and business models. · Create ... processes are arranged to best support overall organizational objective. DESIRED EXPERIENCE ...
a year ago
... and abroad through specialist sales support and general enablement services. JOB ... Contract negotiation International business customs Technical platform integrations Trends in technology ...
a year ago
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