... : Telephonic & remote 2nd line technical support to internal 1st line as ... Qualifications: Degree/Diploma in Computer Support/IT/similar AZ-103 Microsoft ...
2 years ago
... will provide first line technical support to users. The successful candidate ... unresolved calls to the resolution support team ? Take ownership of user ... of customer service for all support queries and adhere to all ...
2 years ago
... Provide 1st level technical support Service restoration Fulfilment of ... / Desktops / LAN Issues / Application support/ Small Forms etc. Intermediate knowledge ... environment, showing experience of systems, support, diagnostic and resolution. Intermediate ...
a year ago
... and subscriptions · Provide user support on assigned contractors · Conduct ... billing system as required Managerial Support · Management reporting on productivity ... HSE, Logistics, Experience · Previous support center experience · Performance reporting · ...
2 years ago
... Provide 1st level technical support Service restoration Fulfillment of ... / Desktops / LAN Issues / Application support/ Small Forms etc. Intermediate knowledge ... environment, showing experience of systems, support, diagnostic and resolution. Intermediate ...
a year ago
... and external clients. Application Support Technicians are members of ... solutions. Contribute to the support team knowledge library for ... Flo telephonic and email support to customers. Provide ... technical product knowledge and support on the iManage Document ...
2 years ago
Description: Our client helps people in every phase of their life to enjoy unrestricted quality of life within their own four walls. As one of the market leaders in the field of stairlifts and home lifts, it is their daily ambition to offer their ...
a year ago
Description: GENERAL RESPONSIBILITIES Consultation with customers by phone with the objective to generate sales. Provides product, promotion & price information to clarify customer requests. Maintain customer database by inputting/updating customer data ...
2 years ago
... a minimum of 5 active lead referral agents • Meet all KPl's as laid ... insurance either as a Broker Agent or Tied Agent. Alternatively, must have SOLID ...
a year ago
... key performance indicators for agents and review agent performance according to KPI ... the employees Ensure that all agents meet agent adherence and reach service ... exceed targets Offer guidance and support to all team members to ...
2 years ago
... and clear communication with colleagues, agents, operators guests and suppliers Upholding ... of delivering excellent service to agents/guests An in-depth knowledge ... and professional manner of servicing agents/guests An independent, curious and ...
a year ago
... the phone or email Support the remote troubleshooting through ... sets, IP station IDs, Agent IDs Registering/troubleshooting new/existing ... the End-Users/CC agents Provide guidance to end ... technician or other customer support role Graduate with specialization ...
a year ago
... and clear communication with colleagues, agents, operators, guests and suppliers, telephonically ... of delivering excellent service to agents / guests An in-depth knowledge ...
a year ago
... Consistent and clear communication with agents, sales teams, preferred supplier partners ... and professional manner of servicing agents and guests Proactive selling of ...
a year ago
... Consistent and clear communication with agents, sales teams, preferred supplier partners ... and professional manner of servicing agents and guests Proactive selling of ...
a year ago
... to improve Provide Direct Customer Support, answer live chats or/and ... manner Discover training needs and support in training to provide the ... different support groups – Recruitment, Training, Quality, HR, Workforce – to improve agent profiling ...
2 years ago
... looking to employ customer service agents who are Norwegian, Danish, Swedish ...
2 years ago
... and risk appetite Manage and support the delivery of the Contact ... motivate Team Managers to encourage agents to deliver a best in class ...
2 years ago
... others (both internally and externally) Supports change initiatives, adjusting their actions ...
a year ago
... business and IT goals thereby supporting an effective security posture. Establish ...
a year ago