... looking for a competent Voice L2 Engineer to provide fast ... the phone or email Support the remote troubleshooting through ... sets, IP station IDs, Agent IDs Registering/troubleshooting new/ ... technician or other customer support role Graduate with specialization ...
a year ago
Description: Installing, configuring, and supporting network equipment including routers, proxy ... hardware and software. Maintain and support multi-site windows environment along ... related areas such as IT support, service, and repair Excellent communication ...
a year ago
... server technologies Provides Level 2,3 infrastructure support Executes all or most project ...
a year ago
... key performance indicators for agents and review agent performance according to KPI ... the employees Ensure that all agents meet agent adherence and reach service ... exceed targets Offer guidance and support to all team members to ...
2 years ago
... to improve Provide Direct Customer Support, answer live chats or/and ... manner Discover training needs and support in training to provide the ... different support groups – Recruitment, Training, Quality, HR, Workforce – to improve agent profiling ...
2 years ago
... and risk appetite Manage and support the delivery of the Contact ... motivate Team Managers to encourage agents to deliver a best in class ...
2 years ago