... Description: Our client, a call centre located in Randburg, ... on the territory and their call centre is open 7 days ... to work shifts (International Call Centre) Operations Management and ... performance indicators for agents and review agent performance according to ...
2 years ago
... and useful technical assistance on Call Centre Voice Setup (On ... /utilization, status of the call recordings space etc Understanding of ... -sets, IP station IDs, Agent IDs Registering/troubleshooting new/existing ... of the voice PBX, Call Centre solutions, ACD and ...
a year ago