... business to deliver exceptional customer service across key customer touch-points, in ... excellence, delivering industry leading customer service and exceptional colleague engagement. ... appetite Operate within the Customer Service Risk and Control framework, ...
2 years ago
... Units, logistics and external service, external - customers etc.) Control of relevant ... unit KAM’s for respective customers Developing customers online sales activities, ... with the industry requirements Customer service centric mind-set Entrepreneurial ...
2 years ago
... increase sales, profitability, market share, customer and employee satisfaction by directing ... BEHAVIOURAL COMPETENCIES, SKILLS & ATTRIBUTES Customer Focus, Customer Service Verbal Communication, Informing Others Process ...
2 years ago
... and External stakeholders. Meet customers’ expectations by planning and ... and production, productivity, quality, and customer-service standards; contributing information and analysis ... centre systems by developing customer interaction and voice response ...
2 years ago
... FSCA as an authorized Financial Services Provider and authorized by the ... providing appropriate FX solutions and services Assisting Introducing Partners and Corporate ... others Delivering results and Meeting Customer Expectations Modifies approach in the ...
a year ago
... seeks to: offer its customers excellent service, superior value products, and ... Skills Good understanding of Financial Services Industry related legislation and regulation ... and maintaining relationships Treating Customers Fairly Initiative Results Driven/ ...
2 years ago
... for a creative, independent, dynamic, enthusiastic, service driven team player to join ... selling of our products and services ensuring the best possible ... writing explanations or descriptions · Exceptionally customer focused · Creativeness, flexibility, high ...
a year ago
... Team Leader / Supervisory experience in a service environment Previous international contact centre ... team members are responding to customer concerns in a timely and efficient ... meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR ...
3 years ago
... Description: GENERAL RESPONSIBILITIES Consultation with customers by phone with the objective ... to clarify customer requests. Maintain customer database by inputting/updating customer data ... PO’s, Proof of payment, customers, other requests and repair inbox ...
2 years ago
... Our client, a multinational professional services company that specialises in information ... standards, patterns and platform services. Key Competencies Deep technical ... solution assumptions, determine appropriate service delivery locations and related cost ...
3 years ago
... integration and delivery of secure services as contracted. This includes managing ... all service delivery components and coordination of ... supplier teams delivering services. Skills An understanding of business ...
a year ago
... . Azure VPN Implementation Azure Identity services Azure SSO, Group Polices AWS ... network performance to adhere to service-level agreements. Perform disaster recovery ...
a year ago
... , Jenkins CI, Docker, Amazon Web Services, Oracle, WebSphere Liberty, Angular, AIX ...
a year ago
... as the effective delivery of services and solutions. Manage information risk ...
a year ago
... and maintaining high service levels to in-house customers i.e. reservations and product ...
a year ago
... Interact with new and existing customers Aid in the development of ...
2 years ago
... alignment with the workshop concepts & service department and relevant supporting departments ...
3 years ago