... Manage and resolve customer complaints Provide customers with product and ... response and an exceptional customer experience Escalates customer issues appropriately and ... timely, accurate and professional customer service Proactively communicates system and ...
3 years ago
... on providing the best possible customer service. As a people ... all inquiries from prospective customers via the telephone while ... and their scheduling Increase customer satisfaction through solution-oriented ... sales Sustained long-term customer care for current and ...
2 years ago
... Description: GENERAL RESPONSIBILITIES Consultation with customers by phone with the objective ... to clarify customer requests. Maintain customer database by inputting/updating customer data ... PO’s, Proof of payment, customers, other requests and repair inbox ...
3 years ago
... Translate mining process problem or customer needs into specific, well written ... . This includes interface with the customer to detail the user requirements ...
3 years ago
... through the acquisition of new customers, thus increasing company turnover ... cycle including Prospecting potential customers Engagement with the customer to understand their ... activities to progress prospects into customers Develop a thorough understanding of ...
2 years ago
... to internal and external customers regarding the use of ... are members of the customer support team that troubleshoot ... telephonic and email support to customers. Provide technical product knowledge ... tech. Follow up with customers to ensure the issue has ...
3 years ago
... team members are responding to customer concerns in a timely and efficient ...
3 years ago
... interpret requirements from key stakeholders/customers in line with business analysis ...
2 years ago
... Interact with new and existing customers Aid in the development of ...
3 years ago